Our customer service policy is summed by this one statement - ‘Do as you would be done by’.
We aim for complete, 100% satisfaction of each and every customer. In the event you are not satisfied, please inform us by email at
response@artjini.com
We will aim to resolve the issue to your satisfaction.
If a shipment is received in damaged condition, please send us a digital picture of the package. We will investigate and refund the purchase price less the shipping cost or replace the product.